Our experienced team of veterinarians and nurses can carry out a range of procedures in an ever-growing number of disciplines. From internal medicine to complex surgical procedures, we have the knowledge and the expertise to get your pet back on all four paws.
DOWNLOAD OUR REFERRALS BROCHURE
We offer 24 hour care, 7 days a week, and utilise only the best medical technology and hospitalisation facilities to provide your pet with the best possible care.
Find out more about our full range of referral services, including the following:
- Soft tissue surgery
- Internal medicine
- MRI scanning
DOWNLOAD OUR IMAGING SERVICES BROCHURE
Find out more about our CT and MRI Scanning services, as well as our diagnostic services and processes, by downloading our Diagnostic Imaging Services brochure.
We hope you do not have a reason to complain and we take all complaints very seriously. However, should you feel the need to complain, then please give as much information about your complaint either directly to a member of staff or in writing.
If the complaint is about our referral services please address complaints to:-
The practice manager
Northumberland Business Park West
Alternatively, email [email protected] or telephone 0191 338 8890.
Where possible, please detail your complaint and the outcome you wish to arise as a result of the complaint. Please ensure we have up to date contact details so we can contact you. Our aim is to detail with all complaints within one week. The complaint will go to our practice manager and veterinary manager who will investigate the complaint and contact you directly to discuss the complaint with you.