Keith WhalenVacancy


We are looking for a proactive receptionist to join our friendly fast paced team at Moorview Referrals in Cramlington. We are a Referral hospital, and also an Emergency out of hours site with clients travelling from all over the North East. We are 100% small animal with a large team of vets and nurses, we are dedicated to providing customer care – every time, especially in what can be a very worrying and stressful time for our patients and their families.

You would have a vital role in welcoming our clients and their pets, dealing with queries, taking payments and managing bookings. Your role is busy and engaging and your duties would be varied. This at times, can be very stressful and emotional due to the urgent and emergency nature of some of our work. Your previous experience in a similar role will be key to your success. You will have a strong track record in the delivery of exceptional client service and be able to demonstrate a good level of computer literacy. This is a full-time position, approximately 40 hours per week, shifts are Monday to Sunday (varying between 7am – 10pm) on a rota basis. In return you will receive a comprehensive range of benefits including;

  • 5.6 weeks holiday pro-rata, including Bank Holidays
  • Salary in line with National Minimum Wage, this is review subject to passing probationary period.

Finally, you will be able to interact with and help a range of animals This exciting role would give huge job satisfaction to a highly motivated and organised individual, who can deliver outstanding customer service. To apply please send cover letter and CV to [email protected]. Applications without cover letters will no be considered