REFERRALS FOR CLIENTS
Should your pet be suffering from a complex illness or require specialised treatment, your vet may refer you to their counterparts here at Moorview.
The highly qualified referral team at our Cramlington hospital combine their expertise with some of the most advanced technology in the region, treating all manner of cases as quickly and effectively as possible.
Find out more about our highly regarded referral services below.
Our experienced team of veterinarians and nurses can carry out a range of procedures in an ever-growing number of disciplines. From internal medicine to complex surgical procedures, we have the knowledge and the expertise to get your pet back on all four paws.
Find out more about our services to the right.
ARRANGING A REFERRAL AT
We would like to welcome you to Moorview referral services and hope we can be of assistance in treating your pet. Our aim is to work closely with you and your referring veterinary surgeon and here are a few points to ensure that your referral is dealt with as smoothly as possible.
Your appointment date and time should be arranged by your own vet.
YOUR REFERRING VET
Usually your referring vet will have emailed or faxed a referral letter to Moorview. This will include x-rays with all the relevant information we need. However, on occasions, you may need to bring a letter or x-rays from your referring vet with you.
WHO SHOULD ATTEND?
It is ideal if the person who is most familiar with your pet’s condition attends the consultation.
Although some referrals may only involve a consultation, it will usually involve further tests and we will often ask to keep your pet with us for further investigation. This will be discussed with you during your consultation.
FOOD & WATER
Please withhold food from 10pm the evening before your consultation. Water should be made available at all times. If your pet is diabetic please contact your vet with regard to feeding.
It may be preferable in some cases to withhold some medication prior to referral however please do not stop any medicines until you have talked with your own vet.
Please bring your insurance claim form and your policy details with you. For further clarity on our insurance procedures please see our Insurance section.
PAYMENT & COSTS
Fees are payable at the time of treatment for day cases and on the day of discharge for hospitalised patients. For further clarity on our payment procedures please see our T&Cs section by clicking here. The cost of investigation and treatment can be discussed at the time of the referral or during the consultation.
Discussion of any surgical procedures will be with you and we will also speak directly with your own vet where appropriate.
For further information on how to care for your pet after an operation – including information on cast and bandage maintenance, care after sedation, anasthetic and dental work, and post-operative check-ups – click the button below.
DOWNLOAD OUR REFERRALS BROCHURE
We offer 24 hour care, 7 days a week, and utilise only the best medical technology and hospitalisation facilities to provide your pet with the best possible care.
Find out more about our full range of referral services, including the following:
- Soft tissue surgery
- Internal medicine
- MRI scanning