YOUR PRIMARY CARE PRACTICE IN THE NORTH EAST
The nurses and vets at Moorview can see primary care cases at Shiremoor and Newbiggin-by-the-Sea, providing expert care to small animals across Tyneside and Northumberland.
Our friendly team can help keep your pet fighting fit, be it undertaking regular health checks or diagnosing and treating more serious injuries and diseases.
Our experienced team of veterinarians and nurses can perform a number of checkups and procedures to diagnose your pet’s ailments and keep them healthy thereafter. Select a service to find out more.
We update our promotions on a regular basis, offering pet owners savings and special deals on vaccinations, neutering and nursing clinics.
We hope you do not have a reason to complain and take all complaints very seriously. However, should you feel the need to complain, then please give as much information about your complaint either directly to a member of staff.
If the complaint is about our primary care services please address complaints to:-
Primary Care practice manager,
Moorview Vets Unit 5C,
Alternatively, email firstname.lastname@example.org or telephone 01912566990.
Where possible, please detail your complaint and the outcome you wish to arise as a result of the complaint. Please ensure we have up to date contact details so we can contact you. Our aim is to detail with all complaints within one week. The complaint will go to our head nurse and primary care veterinary manager who will investigate the complaint and contact you directly to discuss the complaint with you.